Dealing with dissatisfied customers
Text z Príbehu
- Hi, I want some cigarettes and nobody is here to get me some.
- I'm sorry sir, our only cashier at the moment is right there. She can get you some but I'm not able to get those for you.
- You should be helping your customers not pushing them away!
- I just have to listen
- You're going to be the reason this place goes out of business!
- Surely this guy doesn't mean any of this.
- I'm sorry you feel that way sir. What would you like me to do? I can get someone old enough to get the cigarettes for you. What kind of cigarettes do you buy?
- Aright, the gas station should have what you're looking for if you change your mind.
- Forget it, I don't want them anymore!
- I'll let my boss know so this doesn't happen again.
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