SSI Storyboard (After)

SSI Storyboard (After)

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Storyboard Description


Storyboard Text

  • Customer check Hotspot map, Recommendations or Special Occasion features of restaurants
  • Which restaurant should I go today?
  • Customer makes prebooking of restaurant
  • Tom & Harry
  • A-Alhajarah
  • =Restaurant=
  • Let's pick Tom & Harry today
  • Customer prebooks food
  • =Pre-order food=
  • Food
  • =Food Item=
  • =Drinks=
  • Beverage
  • Confirm Order
  • Customer opens app to check Hotspot map, Recommendation or Special Occasion of restaurants
  • Customer proceeds to online payment
  • - Item 1 $$ - Item 2 $$ - Drink 1 $$ - Drink 2 $ Total: $$$
  • =Payment=
  • Customer selects desired restaurant based on other customers' reviews and place a booking. Restaurant decides whether to accept customer based on customer rating.
  • Customer request for preparation of food
  • *ding*
  • Notification will be sent. If customer selected yes, list of food from the restaurant will be allowed for selection to prebook
  • Customer arrives at restaurant
  • After selecting food & drinks, customer will be prompt to pay through the app. With a click of a button, payment is made swiftly and conveniently. Customer does not need to queue to pay after eating.
  • Pay
  • Confirm Payment?
  • Before the customer arrives at the restaurant, They will receive a notification approximately 15 minutes before arrival time asking if they want their food to be prepared. If the customer accepts, the restaurant will prepare the food 
  • Confirm
  • Yes
  • No
  • Would you like your food prepared?
  • Customer arrives at the restaurant and will be immediately seated where the food he/she preordered will be served within 5-10 minutes.
  • Welcome to Tom & Harry. Here is the food you ordered. Enjoy your meal!
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