Romeo and Tybalt begin their duel over Mercutio's dead body in the streets of Verona.
Juliet can't do anything but cry after she hears of Tybalt's death and Romeo's banishment.
"Romeo is banished!" To speak that word, is father, mother, Tybalt, Romeo, Juliet, all slain, all dead!
Juliet contemplates about whether she should drink the potion or not.
External Conflict (Man v Man) Mercutio and Tybalt start to fight, however, Romeo attempts to get between them. This gives Tybalt the opportunity to stab Mercutio. After his death, Romeo takes revenge, they duel, and Tybalt dies. This conflict is due to the fued between Montagues and Capulets, and is between people.
Internal Conflict (Man v Self) The nurse brings Juliet the news of Tybalt's death and she is unsure whether to blame Romeo or Tybalt. However, The news of Romeo's banishment seems to break her, as she believes she will not see him again.
Internal conflict (Man v Self) Friar Lawrence gives Juliet a potion that would allow her to appear dead so that she could evade being married to Paris and eventually reunite with Romeo, however, she must consider whether to drink it or not.