Consumer Rights Project

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  • Best Buy
  • "I can't wait to get my money back for this disappointing product."
  • Customer Service Desk 
  • "I'd like to make a return because i was not satisfied with the product."
  • Customer Service Desk 
  • "Yes, I do."
  • "Do you have the receipt?"
  • Dhruvi is walking into Best Buy.
  • Consumer Service Desk 
  • "Hold on, let me get the manager."
  •  "I don't like this laptop because the speed is too slow and the pen doesn't work."
  • She is looking for someone to take her complaint and her return.
  • Customer Service Desk 
  • "Unfortunately, we won't be able to take your product back because your warranty is over."
  • John Smith asked for the receipt.
  • Best Buy
  • "I'm so upset, i'm gonna write a letter to the best buy corporation because this is unacceptable."
  • John Smith went to go get the manager to see if the complaint can be processed.
  • The manager said they won't be able to take the product because her warranty doesn't cover her complaint.
  • Dhruvi stated she is going to write a letter to the best buy corporation because they will not take her product back.
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