Decision Process

Decision Process

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Storyboard Text

  • After trying my new Nintendo Switch I have decided that the product does not satisfy my desires. I have decided to head back to Best Buy and return it.
  • Hello sir. Recently I bought a Nintendo Switch and after trying it I decided that I want a refund because it is not working as good as I thought it would. 
  • Sorry sir, but we can not give you a refund without the paperwork of the product.
  • This is strange I thought all I needed was just the receipt and everything would be able to work. 
  • Sorry sir but that is not how it works. I f you want you can write a  letter to the manufacturer of the product and ask them for a refund.
  • Man this is unfair. I thought it would be easier to get a refund for a product. Now I have to go home and write a letter to the manufacturer.
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