Business management ethics

Business management ethics
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  • Hello sir, I just wanted to let you know that my son's toy that we bought from here recently has glass, and it broke easily and the glass hurt my son.
  • Oh, I'm so sorry to hear that! I hope he's okay. Would you like to return the toy, and get a refund?
  • Yes, and I hope you know that I will be taking this to the CPSC.
  • Ok, again I am so sorry that this happened that this happened sir, I hope that this defect gets worked out.
  • CPSC
  • I'm sorry to hear that sir, we will have the developer fix this defect ASAP to keep other children safe.
  • Sir, I hope you know that this toy which I purchased from my local toy store has a dangerous defect which seriously hurt my son. There was glass on the toy which easily broke, and it cut my son.
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