Vanessa, did you watch the video clip yesterday about Lisa and Rose?
Lisa, I am really upset at the way you made jokes about me in front of our friends at the reunion.
Yes, of course! I also watched it, Samantha! I was able to see how they had a conflict and how they reconciled after talking seriously about it.
I'm sorry, Rose. Please, tell me more about how my jokes made you feel.
I was just going to say that! Their conversation showed how important and significant listening is in our life.
I agree with you on that! Listening builds trust and respect. Through listening, you can show the other person that you care and you are interested in what they are saying.
I hold the same opinion! Additionally, listening allows you to have a better chance of truly understanding the other person and their situation.
Yes, but you have to understand that it is more than that. It also felt like you disrespected me and that you are willing to be funny at my expense. And that hurts me the most.
That is empathy! It is the ability to understand and share the feelings of the other person. By listening, you are allowing yourself to gain insight from what the other person have to say.
Wow, it never crossed my mind that you would feel that way! I can see now how my jokes felt like an insult. I didn't want to hurt you and it was never my intention. I am very sorry. Is there anything else that you want to say?
No doubt about it! Moreover, listening reduces the chance of miscommunication. It reduces misunderstandings and helps eliminate conflict, anger and resentment.
I'd prefer that you just not make jokes about me at all.
I hear you, and I promise to stop making jokes about you because now I know how hurtful it is. I am very glad that you shared this with me.
That's correct! This can lead to miscommunication and possibly create anger, resentment and other negative emotions. Rather than assuming, we should listen to what others are thinking and feeling.
Fair enough! At the end of the day, we just want to feel heard and understood.
Thank you for saying that. I forgive you. And I hope that you will stay true to your promise, Lisa.