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Hi this is customer service, how may I help you?
NO!!! (said defensively)
MY COMPUTER WILL NOT WORK!!!
10 MINUTES AGO AND I AM TRYING TO WORK!!!!
FINE I WILL BE THERE AT 9!!!!!
When did it stop working?
Would you like a new computer? (said with a passive tone)
You can bring it in to get it checked tomorrow at any time between 9-7. (said being fully involved in the conversation)
It looks like the screen broke and you will have to buy a new computer
WHY SHOULD I GET A NEW COMPUTER? CAN'T YOU FIX IT!!!
Good Morning How are you doing?
Great (said sarcastically) I woke up and gave your company a review and it was full of criticism
I will do my best to be objective about all the different types of computers but .the MacBook Pro is my favorite
FINE I WILL GET THAT
Finally the mean customer is gone
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