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Sometimes the courier throw the parcel over the gate which can cause damage to the customer's package
Many customers have complained about the service on the website nor social media
Flash took a long time to take action or sometimes they do nothing to take responsibility for the damage at all
The package has been throw and damage again
Type the tracking number as a username to complained on the Flash website with evidence such as a photo of the damaged package
Problem-solve with the courier's admonish and give customers compensation for the damage that has been caused in delivery process