Flash
Updated: 11/14/2020
Flash

Storyboard Text

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  • Sometimes the courier throw the parcel over the gate which can cause damage to the customer's package
  • Many customers have complained about the service on the website nor social media
  • Flash took a long time to take action or sometimes they do nothing to take responsibility for the damage at all
  • The package has been throw and damage again
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  • Type the tracking number as a username to complained on the Flash website with evidence such as a photo of the damaged package
  • Problem-solve with the courier's admonish and give customers compensation for the damage that has been caused in delivery process
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