Updated: 7/22/2020
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  • Hello Alex, We have a problem. Our team lost the access on Production DB since we are all working from home !! This will impact the SLAs
  • Hello Rahul, That is bad and it will increase the Churn rate too!!!
  • But Rahul, this will not be my problem.!! Production data will have sensitive information, we can't compromise on Data security!
  • Alex, we have SBWS enabled in all our machines and all the associates are compliant to it. So nothing to worry about the security factor.
  • Hmmm... What is this SBWS??!!!
  • It is a governence utility which providesour workforce to work remotely, securely and collaboratively to help our client needs.
  • That is a brilliant move from TCS. Experiencing Certainty as always!!! In that case, I will get the necessary done to restore the access to the team immediately!!!!
  • Thanks a lot for your understanding!! I will inform the same to the team...
  • 1 WEEK LATER....
  • Hello Raj, I explained SBWS to our client and hope all got their access back!!!
  • Of course Rahul. Team just loves the 'New Normal.' They have time now for their work and also for their family!!!!
  • Oh!! That is great to hear!!! So from now on I can expect double productivity then!!!
  • May be you will see it in the results!!
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