Case Study 2: Allied Health
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I am so tired of Allied Health not providing us our data reports on time with accurate data!
I completely agree!
Maybe we should do a questionnaire to get a feel of how unsatisfied they are and how they feel about the reports.
Our physicians are complaining about their data reports! We need to fix this problem now!
Sam: I'm hoping there are going to be a few changes around here, since they're asking us to complete this survey!Lisa & Paul: Right!
Now that we are done with interviews, lets conduct a literature review with other health care plans!
What's going on with the reports?
I'm sometimes so consumed with other tasks, that I run the reports off wrong or a little late.
A major lesson that was learned here is that communication and asking questions will help solve a lot of issues within a company.
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