good customer service

good customer service
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  • HEY WHAT YA'LL WANT TO EAT
  • Umm excuse me why do you have a attitude and being rude to us
  • YOUR WAITRESS IS BEING RUDE AND HAS A ATTITUDE WITH US
  • Excuse me ma'am and sir what seems to be the problem here
  • Yes sir I will, it will not happen again
  • Now employee we do not accept that behavior towards our customers. You must apologize to them 
  • One day, this man and his wife went to go to a restaurant to order some food. Their waitress comes up them with this rude and mean attitude.
  • I accept your apology 
  • I accept it too
  • So the manager came out because he heard them going back and forth. Once he came out he asked the customers what was wrong and what happened.
  • Everything is just find, the waitress apologized
  • The manager takes the employee to the back to talk about her behavior towards customers and how it is not proper customer service.
  • The waitress returns back to the customers table and apologizes for her rudeness towards them and her behavior
  • Excuse me ma'am and sir, but I do want to apologize for my actions. It was the wrong thing to do
  •  The manager comes back out to make sure that everything was good and they got their food that they wanted.
  •                                   Is everything Okay ma'am and sir ?
  • The customers liked food, and the bad customer service never happened again
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