Network180 2
Updated: 8/18/2020
Network180 2

Storyboard Text

  • Thank you, I worry when my dad has to pay for my medication.
  • Hm, It looks like Ken's Medicaid lapsed due to paperwork being mailed to your previous address. We can help by submitting a new application. This process will help get his coverage back, and his needs met.
  • We went to the pharmacy, and Ken's pharmacist said he did not have insurance
  • I am going to discuss a case with the DHHS Liaison.
  • Okay! I am working on this months Redeterminations.
  • Spenddowns
  • Redets
  • BHH List
  • Angie
  • Megan
  • Sam
  • Ben
  • Ken
  • DHHS
  • That is okay, I am just here to find out why a case closed.
  • We are just finishing going over these cases.
  • Thanks, so Ken's Medicaid lapsed due to not turning in bank statements?
  • DHHS
  • Okay! I will contact the SC, gather those documents and reapply. We will all work on getting the client benefits together!
  • Hm.. It looks like that case closed due to Asset Verification.
  • I have three patients at Forest View, two at Pine Rest that need assistance with Medicaid applications.
  • CJ
  • .... Weekly Benefits Meeting ...
  • ...
  • ...
  • ...
  • What cases do we need to discuss today?