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  • I would like to create a new patient record in new record system. Can you explain the process?
  • Sure! There are two ways -either by patient themselves or by medical representative
  • Can you please explain the process?
  • Patient can go on registration screen and enter information and create unique user id and password
  • So do they receive any email confirmation
  • Yes ! Medical representative would receive an registration pending email.
  • Go ahead and review patient information and approve so patient would get registration confirmation email!
  • I receive an email for approving patient registration. What would be my next step
  • Is it possible to update patient record from backend system
  • Yes! We can update patient record and patient will get email for user ID and password
  • How about they would like to change password?
  • Yeah they could change password using the reset link send on their email.
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