Ted, its been wonderful stay at this hotel. One of my colleagues is arriving. Do you have the same room that you allocate to him
Let me think. How far it is from here and all the same kind of hospitality is provided?
(Using EHMS System to quickly check same preference). My apologies sir. The same kind of room is unavailable in this hotel. But it is present in one of our other hotels down the street. Do you want me to book?
Please go ahead and book the room. In case if there is any availbility, please do let us know if one room becomes available.
Sir, It is just 5 mins walk down the street. And we pride ourselves in the same kind of service. I can assure you of that.