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Agency Conflict
Updated: 9/20/2020
Agency Conflict
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Storyboard Description

Dean (the principal) owns a growing-in-credibility fashion store and wants to hire a renovator (the agent) to remodel the store to attract more customers. An agency conflict arises during the transaction.

Storyboard Text

  • Hi, I'm Dean. This is my fashion store!
  • The business is growing fast and I am now looking to remodel the store to attract even more customers.
  • This is an agent from Renovation Future Now Inc, we just discussed the floor plan and pricing.
  • Ahh yes.. we can do that. $400,000 will be the estimate, I will send you paperwork and updates as we progress through the project.
  • Something doesn't seem right, the agent keeps quoting a higher price than the original estimate, he is now saying it will cost $600,000! What should I do?
  • The agent is deceiving you. The reading shows here that he is overcharging you on materials, contact this person here to obtain evidence and negotiate a discount, you will be successful.
  • Fast forward to near project completion. Dean is consulting his trusted psychic astrologer.
  • Here is the evidence! These invoices show you are charging for materials you are not even using, plus double the amount on what you originally quoted price per sq. foot! I want a satisfactory discount to complete this project or I'm bringing you to court immediately!
  • It's true, it's true! I will complete the project at 50% off the original estimate of $200,000. Please don't sue us!
  • And there we have it, a remodeled store with agency conflict issues that had to be worked out, but ultimately worked out in the end!
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