That nasty woman should be fired and unemployed for life! That b***h.
Jenna the way you spoke to that woman made me very uncomfortable, she was just doing her job. I don't know what you're going through but you can't treat people like that.
One day friends Chloe and Jenna went to a cafe for lunch. After the barista made an honest mistake on her order, Jenna began to lash out and make comments that made Chloe uncomfortable.
Maybe we can look into yoga classes and places we can break stuff.
That sounds like a good idea!
Outside, Chloe decides to tell Jenna how uncomfortable her comments made her feel using assertive communication. She wanted to get her feelings across without hurting Jenna's. Jenna was upset when she heard her words hurt her friend.
At the bus stop Jenna used effective listening and listened to what Chloe had to say. By collaborating their thoughts, Jenna began to see what Chloe meant and was learning to control her temper.
The girls decided to go back to Chloe's apartment and continue collaborating their thoughts and came up with a few good ways for Jenna to cope with her anger.
From then on the girls attended their yoga classes and found places to break stuff at, helping Jenna cope with her anger, all due to their use of interpersonal communication skills.