Thank you! I will enter your information into our system.
Complex Care Diagnosis
I deeply regret to inform you that you have pancreatic cancer.
Benito fills out his patient intake forms with his personal details, including his native language. Based on certain metrics gathered from the forms, Benito is "flagged" as being a patient that could potentially need our translation service.
Benito meets with his physician and is diagnosed with pancreatic cancer, a medical issue that requires complex care. The physician completes the flagging by entering the complex care diagnosis into Benito's file.
Grappling with a shocking cancer diagnosis he just received in a medical system he can't make sense of, Benito feels alone, confused and scared.