Conflict Resolution

Updated: 10/7/2021
Conflict Resolution

Storyboard Text

  • I would like to place an order for Jen. Yes, I will be by at 5:30.
  • I have a pick up order for Jen.
  • What do you mean I placed it almost one hour ago.
  • How can I help you?
  • I see it will be ready in 10 minutes.
  • My food should have been done and completed already.
  • I understand that you are upset but we are currently under staff at the moment.
  • This is outrageous. You could have told me over the phone that it would be an extra time wait.
  • Thank you
  • I agree we should have told you. But now your food is ready.