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Scenario 4 Positive
Updated: 9/23/2020
Scenario 4 Positive
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Storyboard Text

  • Hopefully they are able to fix my Ps5
  • Hey! I was wondering if you could fix my Ps5 it won't turn on?
  • Repairs
  • Best Buy
  • Sounds good thanks!
  • Yes, we can sure do that, just leave it here and we can call you when it is done.
  • We need you to come to the store. we are all done
  • Hey, I wanted to call and say that my Ps5 is still not turning on
  • Ok, I will be there in 5 minutes.
  • Later that day, they call.
  • Repairs
  • Best Buy
  • Ok thank you.
  • Hey we are all done, that will be 20 dollars.
  • Back at home......
  • Why does it still not turn on?
  • Can I bring it back to see if we can figure something out?
  • Yeah we can do that, we apologize for the inconvenience.
  • It was working just fine when it was over here .
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