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  • Hi! Welcome to Apple! What can I help you with today?
  • Hello. I am looking for a laptop. 
  • Do you want any specific features on your laptop or have a model in mind?
  • A medium sized laptop that has Microsoft Word,  long battery life, and 256GB.
  • Yes!
  • MacBook Air 13-inch
  • 13.3-inch (diagonal) LED-backlit widescreen display 1.8GHz dual-core Intel Core i5 or 2.2GHz dual-core Intel Core i7 processorTurbo Boost up to 3.2GHz Up to 12 hours battery life 128GB, 256GB, or 512GB SSD Multi-Touch trackpad 2.96 pounds3
  • Lets take a look at it!
  • Our 13.3-inch MacBook Air fits that profile perfectly! What do you think? Are you interested in this model?
  • If you want a lighter laptop, it will not have all the features you requested. 
  • Hmm... I would rather have all the features. The lightness would only be a plus for me. 
  • I am not sure about how heavy it is. 
  • Yes.
  • Not today, thank you. 
  • Alright. I will have it ready for you at the front desk. 
  • Perfect. Would you be interested in buying a case?
  • Do you want the 13-inch MacBook Air then?
  • Thank you for trusting Apple. I hope to see you again soon. Don't hesitate to contact me with any concerns or questions you have.
  • Okay thank you so much. Have a good day!
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