Effective communication between doctor and patient part 1

Updated: 12/19/2020
Effective communication between doctor and patient part 1

Storyboard Text

  • OBGYNDr. Ravi
  • OBGYNDr. Smith
  • OBGYNDr. Peters
  • Good morning! I am Dr. Smith. How may I be of assistance?
  • Hello! Oh you uh a man... I want a woman
  • I can understand where you are coming from however I am an excellent doctor for you and urge you to stick with me. May I ask why you would want a female doctor?
  • Um.. me no understand you... I- uh...
  • Given your body cues, I can infer you are uncomfortable. Would you like a translator over the phone? (Stated calmly)
  • yes! Urdu!
  • Okay! I will be right back. *said assurely*
  • Hey Isabelle. I have a patient in need of a translator. Could you please phone one who can speak Urdu?
  • Of course! I'll get right on it