Performance Gap


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Storyboard Description

Brainstorming for online course design and content

Storyboard Text

  • Hi Ellen, I need you to retrain my staff on how to enter Actual Hours. They still don't know how to do it right. Can we meet?
  • Hello Mindy, I am happy to help you with this performance issue. Let's meet tomorrow to discuss the need in more detail. Thanks, Ellen
  • The Gap is more than trendy clothes?
  • What is the performance gap?
  • What is the desired performance?
  • What is the current performance?
  • They only enter hours at the end of the month.
  • Their variance is over 40%.
  • They are not accurate.
  • Variance of 10% or less.
  • Enter hours daily.
  • Be accurate
  • Increase Accuracy
  • Reduce variance by 30%
  • Increase frequency
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