Storyboard for John/COO Epic:
As John the COO, I want to identify projects that are experiencing delays or missing dates, so I can direct teams on how to improve project performance against schedule.
Storyboard Text
1A
Our Office Locations
Hmm, Looks like our NYC office is having some issues. I wonder what project is causing the issues...
Office
OFFICE
Our Office Locations
NYC Boston Seattle NYC Boston Seattle
Margin MARGIN
5% 14% 37%
7% 23% 14%
DATA
Data #2
Hmm, Looks like NYC is having some issues.
COO
COO COO
1B
Our Clients
CLIENT
Hmm, Looks like trouble with our Xerox client work. I wonder what project is causing the issues...
IBM Xerox USPS
MARGIN
40% 8.5% 20%
DATA
COO
2
Whoa, that Site Redesign project is *WAY* off target! I need to figure out what's wrong!
NYC / All Projects
PROJECT
Site Redesign GFX Prod ERP Install
SCHED VARIANCE
-10% 16% 45%
DATA
COO
FIND OFFICES NOT ACHIEVING PERFORMANCE GOALS
3
Site Redesign / DASHBOARD
Project Name: Site Redesign (2017) Project Lead: Janice McGovern Client: Xerox Primary Office: NYC Financials Schedule Work Quality Plan Integrity Staff Composition Client Sat
OR... FIND CLIENTS NOT ACHIEVING PERFORMANCE GOALS
4
Site Redesign / RECOMMENDATIONS
FINANCIALS SCHEDULE WORK QUALITY ...
Project Name: Site Redesign (2017) Project Lead: Janice McGovern
IDENTIFY PROJECT WITH BIGGEST PERFORMANCE ISSUES (FOR A SPECIFIC OFFICE OR CLIENT)
5
SiteRedesign/Messages
Project Lead
REVIEW PERFORMANCE DETAILS OF A SPECIFIC PROJECT
The schedule for the Site Redesign project has been REALLY slipping. Let's see what the system suggests we do...
View Recommendations
COO
EVALUATE SYSTEM-RECOMMENDED PROJECT CHANGES
• Confirm scope is stable • Issue Change Order • Add Review Cycles • Include Client Dependencies • Normalize Staff Levels
Some of these recommendations would help a lot. I should forward these suggestions to my Project Lead so she can resolve the situation.
Message Team
COO
MESSAGE LEAD TO REVIEW RECOMMENDATIONS & RESOLVE ISSUES
COO
SEND
Hey Janice...
"Hey Janice. We need to get the project issues resolved ASAP. Can you look over these projectOne recommendations I selected and get the project back on track? THANKS!"
