Buying Project

Buying Project

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Storyboard Text

  • Excuse me, can you help me out with my TV?
  • Of course, what can I help you with? 
  • The Smart TV no longer connects to the Wifi. I was wondering if i could exchange it or get a repair under my warranty?
  •  Ok, may I please see your receipt  and your warranty  papers?
  • I have them right here for you.
  • Okay, give me a few minutes to look at these. 
  • Why not? It has only been 100 days since I bought it and the warranty falls under one year!
  • I'm sorry Miss, but your warranty does not cover this. 
  • Our store can not handle something like this. You need to go to the manufacturer. 
  • I wish that was better explained before I bought the TV.
  • I hope the manufacturer will be able to help me out.
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