Swarming Clarified
Storyboard Text
- yes, i'm sure i have a google doc or notes somewhere !
- Before Swarming
- I escalated this and now it's back to me again!
- Anyone dealing with a problem about collections?
- I'm really stuck on this ticket. I wonder who I can ask for help?
- Sounds Good, what's it all about?
- lets introduce Swarming !
- 55% did not have a full understanding of Swarming. Swarming is a framework to facilitate the right people getting together to collaborate on solving a problem together
- Still Sounds Good, anything else?
- Don't forget to capture all that knowledge and make it available for everyone else 100% understood the need for Knowledge Capture
- We'll have a Swarming process and a Swarming event......and...
- So how will we approach this
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