Questions About Remote Learning?

TFW storyboards
Updated: 11/22/2020
TFW storyboards
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Storyboard Description

HCL Fall 2020

Storyboard Text

  • 1. ...2. ...3. ...4. ...5. ...6. ...7. ...
  • 'Active' TFW initiates contact
  • X# numbers every TFW needs
  • Hola! Buenas noches.
  • Vulnerable discussion
  • I am looking for information about ____ . It is affecting my ____.What can I do about it?
  • Employee assesses situation
  • Have you been in contact with anyone else regarding this issue?Has your employer provided any assistance?
  • Not yet...I was hoping to ask them but I fear for my job.
  • In Canada, we have systems and processes that deal with ______. Take a look through this.*More specific info here*
  • Engaged farm worker approaches bi-lingual truck employee.
  • Employee provides advice & relevant pamphlets
  • Existing info resources from:- DIVERSECity- Labora payroll- WorkSafeBC- Canadian gov't- Surrey agencies- e.g. "Living in Surrey" handbook
  • TFW shares personal details about their life.
  • TFW receives guiding referral
  • Given your context, the (relevant community agency) should be able to help you. They have (specific resource) that will enable you to _____ .
  • Trained employee inquires further with probing questions necessary to understand the complete scope of worker's issue.
  • Hand out our essential resource
  • Before you go, take this! You might find it useful. Please, do not hesitate to contact us.
  • Employee takes the TFW through our info intermediary program's Information and Orientation component.
  • Food truck worker identifies TFW's next steps, referring them to the correct stream in order to resolve their issue.
  • OK, I will look into it. Gracias!
  • Administer "X# numbers every TFW needs" resource and ensure 'communication bridge' is preserved.
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