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  • Good morning! Everything is okey with you madam? 
  • No, not at all... I cannot find my bag!!!
  • Oh my god! I am really sorry to hear that. Okey let me help you. Where did you see your bag last time?
  • Well, of course in Manchester at the check-in desk. Hope you going to do something about it very fast, because I have a conference meeting. So I NEED my bag
  • Can you give me your bag tag number please? Also could you describe your bag for me? Is there anything on it which is personal?
  • Okey, ATD1234. It's yellow with black pots on it with 2 wheels and a big zip on it. Nothing personal...
  • Thank you Madam! Could you give me some of your details please? I am going to need this in this Property Irregularity Report form, which I can transfer to the Worldtracer where it helps to find your bag and as soon I get the details about your bag we can deliver it to your address.
  • Okey, give it to me... How long does it going to take? I am in hurry....
  • We try our best madam! We are apologize about that. Also, until we search your bag, I can offer your £50 to buy the necessary things, but please keep the receipts to claim your money back.
  • Excuse me?! £50??? What I should do with that money? As I said I have a conference meeting and I need my bag!!!
  • I am really sorry madam, but this is what I can do for you so far right now.
  • Okey then, just give me the money please. I really have to leave soon.
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