Good morning! Everything is okey with you madam?
No, not at all... I cannot find my bag!!!
Oh my god! I am really sorry to hear that. Okey let me help you. Where did you see your bag last time?
Well, of course in Manchester at the check-in desk. Hope you going to do something about it very fast, because I have a conference meeting. So I NEED my bag
Can you give me your bag tag number please? Also could you describe your bag for me? Is there anything on it which is personal?
Okey, ATD1234. It's yellow with black pots on it with 2 wheels and a big zip on it. Nothing personal...
Thank you Madam! Could you give me some of your details please? I am going to need this in this Property Irregularity Report form, which I can transfer to the Worldtracer where it helps to find your bag and as soon I get the details about your bag we can deliver it to your address.
Okey, give it to me... How long does it going to take? I am in hurry....
We try our best madam! We are apologize about that. Also, until we search your bag, I can offer your £50 to buy the necessary things, but please keep the receipts to claim your money back.
Excuse me?! £50??? What I should do with that money? As I said I have a conference meeting and I need my bag!!!
I am really sorry madam, but this is what I can do for you so far right now.
Okey then, just give me the money please. I really have to leave soon.