De-escalating techniques - Keeping verbal interactions respectful

De-escalating  techniques - Keeping verbal interactions respectful

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Storyboard Description

Communicate using simple and direct language. Strive to appear calm and treat the student respectfully at all times. Avoid using negative comments, sarcasm, or an angry tome of voice when trying to help a student during times of distress.

Storyboard Text

  • De-escalating students behavior
  • Carl, I understand your frustration. If you need a break or someone to talk to I am willing to listen. Please come inside.
  • I HATE school and want to get out of here! Teachers are stupid!
  • Keep verbal interactions respectful
  • I &^%$#@# this *&^$#^@ school!
  • Chris, your language is inappropriate for school. Please do not use that language.
  • I'm sorry you feel let down. I can have a talk with her and we can all talk together, but fighting will only make things worse.
  • Communicate using simple direct language
  • Cristy stole my eraser and my boyfriend I'm going ot beat her up!
  • Show open accepting body language. Stand at an angle rather than directly facing the student in a confrontational stance. Avoid crossing arms or balling hands into fists. 
  • Strive to appear calm and treat the student with respect at all times. Avoid teasing, sarcasm, and angry tones of voice.
  • Keep your vocabulary simple and your sentences brief. Allow sufficient time for the student to respond before continuing.
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