The Company's Customer Experience

The Company's Customer Experience
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Storyboard Description

Scene at a hotel... how does it work?

Storyboard Text

  • Scene: Picture the lobby of any hotel building. Guests are coming in and out of the room interacting with each other and with the hotel staff to inquire about services or to check-in or out.
  • Meet Max. He is checking into the hotel and interacting with the hotel staff.
  • Thanks for getting me checked in! This week will be busy with work.
  • No problem, Max! So you know, we have a few services for visitors that aim to help our guests maintain their regular routine.
  • Oh really? What do you mean? Things will be hectic at the plant this week; my hours will be heavy. Probably not much time to do anything else!
  • Well I can really understand that! Along with laundry and room service, we are really excited to offer flexible athletic training services right here at our in house gym.
  • Oh really? Just how flexible? I would like to get some exercise even though I am in town on business...
  • Well, you can choose your own professional trainer. They will come here whenever you want; they will work within your schedule. It will cost the same as it would at any gym.
  • Well, that sounds interesting! How can I sign up?
  • It's an e-platfrom and really easy to use. You can use the web, or a free app. Just check to see who you like in the available time frame and you can get things scheduled.
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