Communication - Language Barrier

Communication - Language Barrier

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  • Today's patient is Annette Fleur. She was born in the city of Lyon, France, and speaks little English. She is here today at the clinic because she is showing symptoms of influenza. 
  • Hello, Annette. My name is Alana White. What brings you here today?
  • Okay, Annette, it sounds like the flu. It means you are sick.
  • Erm... head hurts. I am hot.. everywhere. Can't walk easy.
  • Sick? Oh no. Um.. what you do now?
  • Okay, so, excuse me. *rummages through supplies for thermometer*
  • Oh.. um.. ok.. yes!
  • Ms. Fleur, you're temperature is high *lifts arm* you are sick.
  • I will need to take your temperature, Annette.
  • I am going to get a French person to tell you what to do.
  • Oh no! I.. what to do now.
  • You're welcome, Annette. I hope you have a great day!
  • Oh! Yes! Thank you! Thank you!
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