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  • Obtaining as much relevant information as possible regarding the prospect prior to making a sales presentation.
  • Class, Please tell me what pre-approach, handling objection, and present product is.
  • One of the stages of salesperson during their personal sell where they have to handle certain objections and resistances of a customer
  • When you bring the customer the product that they asked for or something related to what they asked for.
  • Customer needs are the named and unnamed needs your customer has when they come in contact with your business, your competitors, or when they search for the solutions you provide.
  • Great! Now can you tel me what determine customer needs, close the sale, and follow up is?
  • It is the final step while making a sales call to the customer. It effectively refers to the customer signing on the dotted line of the agreement completing the sale.
  • A return to an existing situation or to a situation that is underway in order to determine what the current status is and whether all has been done or is being done
  • Initial face to face contact, salesperson welcome the customer and asks the customer if he or she need assistance. If the customer says yes then the saleperson bring out items that match or relates to the customers needs.
  • Excellent! Now last but now least, can you tell me what the initial approach is?
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