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  • Hello. My name is Zuno. I can't find my policy document. Can you help me out please?
  • Good evening sir. Let me check. We shared the policy copy with you on last Thursday on your registered email address <abc@xyz.com>.  If this is your true email address, I will just resend it to you.
  • Ok resend it to me please.
  • Sure sir. I have sent it now. Please check your spam folder also if you don't find it in your inbox. I can also see that there is another email exchanged with you regarding a health claim. Can I help you with that?
  • Oh sure I will do that right away.
  • Ok sir. On your recent travel claim we have requested for a feedback. Please share your feedback if any, that will help us improve our services. 
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