bi 2

bi 2
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assignment bi

Storyboard Text

  • Chairperson start the meeting with item 1,which is about the customer complaints in the supermarket
  • Asked the customer service manager (husssaini) about the problem occured.
  • Hussaini stated there were complaints which are related to the price tag shown is not same when customer scanned for paying.
  • Hussaini also said because of that problem,most of customers not choose  our supermarket for shopping anymore.
  • After that,computer system assistant (Farahah)told everyone that her department had a problem with the system.So,she said because of that problem,when they wanted to change the price of some items,the system cannot trace the item and the price will not change
  • That caused the problem when customer paying when but thereceipt was printed out was not the same with the price tag shown.
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