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Communication Process Model
Updated: 9/1/2020
Communication Process Model
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Storyboard Text

  • sender: boss
  • our sales have been going down recently
  • receiver: employees
  • But I am trying my best
  • I´m not ready to listen to you
  • receiver: Boss
  • I..
  • I think we need to change the prototype
  • Channel: Face to faceMessage: Sales going down for the companyEncoding: the boss is telling employees that the sales are going downBarrier: Noise in the office
  • explain in more detail what changes do you think need to be made
  • channel: face to faceDecoding: The employee explains he is trying his best to sell the productBarrier: Boss is angry and not ready to listen
  • I think that we need to change the color to make it more appealing to customers.
  • I disagree
  • Channel: face to facemessage: changes need to be madeFeedback: employee gives suggestionBarrier: the boss is ignoring male employee
  • I think my idea is better
  • I think we should make the product lighter
  • I think we should incorporate both the ideas, I am happy with the outcome of this meeting
  • barrier: Male employee is mad as the boss is ignoring himFeedback: The boss is asking questions about the prototype
  • receiver: employees
  • channel: face to faceencoding: The employee explains the color needs to be changedBarrier: female employee disagrees
  • receiver: Boss
  • channel: face to faceDecoding: Boss agrees to do both changesBarrier: Employees don't get along/ agree with each otherFeedback: Boss is happy with the outcome of meeting
  • receiver and sender: Boss and employees
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