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  • Unit 3: Management Styles"Conflict Management"
  •  STIMULATING CONFLICT
  • Since Jim retired last month, it's time to start looking for a new department manager!
  • I'd love to get that promotion... Maybe I should get back to work!
  • Later...
  • Hi there, I'm Joel. I'm new here. I work in Finance.
  • Welcome! I work in Finance too, let me know if you have any questions!
  •  ELIMINATING CONFLICT 
  • I just can't work with Samantha. She keeps taking my pens without asking! I use them once and then I never see them again!
  • I understand that you're frustrated about this. We'll talk about it together.
  • Megan, I'll make sure we have enough pens in the office for everybody.
  • Samantha, I don't know if you're really taking Megan's pens or not, but please make sure you ask before borrowing them.
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