The 3rd time this semester the bus isn't here. I am going to miss my final.
I am now walking to class! I am never using American Bus Company again. I am calling them once I get out of my final.
Why in tarnation does this particular bus continue to be late?
Employee at American Bus Company. Just got off the phone with Veronica.
Hi Veronica, I wanted to contact you and formally apologize. I know college is already hard enough and this added stress is not good for you or your grades. With that being said, we would like to offer you two things. We are going to pay for the rest of your college classes, and you will always have free tickets on our busses. Thank you for your time.
Later that day, the employee calls back Veronica.