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  • I should check for urgent cases...
  • Save To Spreadsheet
  • Assign
  • Save To Spreadsheet
  • I'll assign these to Sue...
  • Assign
  • Stephen realizes he hasn't recently checked to see if there are any cases approaching an urgency deadline.
  • Save To Spreadsheet
  • Assign
  • Stephen pulls up the application and sees a list of cases and information about their urgency.
  • Save To Spreadsheet
  • Assign
  • Nice.
  • Stephen selects some cases and assigns them to one of his team members in the application.
  • Raises for everyone!
  • Stephen saves the selected cases to a spreadsheet so that he can perform some adhoc reporting.
  • To Stephen's relief, he sees that there is nothing urgent.
  • Stephen's team has had their first month ever of having no urgent cases missing their deadlines.
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