In this scene, the students and the teacher is seen complaining about the weight and expenses of stationary items (books, folders, thumb drive. etc)
In this scene, the Book Clerk after hearing what the customers needed and remembered about the tablet folder then gave them a description of the product and suggest they get it. The customers were been directed as to where the product is can be found.
The customer went straight to the location and asked about the suggested product. The employee showed the customer (the teacher) and she was overwhelm.