HELP DESK
Storyboard Text
- Since Ms. Marites got scammed she decided to seek help from Help Desk, she then complain and ask for assistance if she can refund the money.
- Hi Marites Manoban, welcome to Lazada chat support! I'm CLEO, your virtual assistant. How can I help you today? You can click on the topics below or type your question in English.
- Okay ma’am, we will do our best to fixed this problem.
- Good morning! Is This The HELP DESK?
- There is one shop here in Lazada that scammed me.
- Ms. Marites is still contacting Help desk to seek help and assistance. The Help desk then ask for other information that could help them to understand the problem and do something to help her.
- Ma'am Marites to further discuss about your complain kindly send my the details.Parcel number: Account Name: Email address:Name of seller: Thank you so much!
- Okay, I'll send the details. Please assure me that I could refund my money.Parcel number: 11-2134Account Name: Marites_ManobanEmail address: Maritesmanoban@gmail.comName of shop: LadyBee
- The help desk asked Marites if she can send a proof so that the report problem will be solved immediately.
- Can you also Send a proof Mam
- Okay !! Here Are The Proofs.
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