Action: Customer arrives rushed at the bike docks Dialogue: "No bikes left again?! Citi Bike is not worth it"
Action: Employee arrives at the bike dock to fill up bikes, only to discover that it's still full Dialogue: "Huh, thought these would be empty by now. That's the third time today already"
Action: Employee is handed a tablet from management Dialogue: "This device will recommend you which bike docks will be empty at any time and place. No more of guessing the wrong docks, and you'll save tons of time!"
Action: Looks down on tablet which plays a video illustrating which racks are depleted and provides directions for how to drive there
Action: Employee arrives at a completely depleted dock with new bikes Dialogue: "This works great, now all racks will be filled up in no time"
Action: Customer joyfully walks up to the bike dock, unlocks a bike and bikes away Dialogue: Wow, another full rack. Ever since they introduced Citi Analytics, the bikes are always available