Penelope talks to another member and learns more about what an EAP is and finds out that her company does offer one. She has set up an appointment for counseling.
Penelope feels much better after meeting with a counselor and now has a plan for how she will address her anxiety and depression.
The PBS members who learned about EAPs are now empowered to utilize a service that is available to them should they ever need it. They have worked and learned together about an additional resource that can help them.