On-Campus Cafe
Updated: 1/24/2020
On-Campus Cafe
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Storyboard Description

Common Ground (commonly referred to as "CoGro") is an on-campus cafe at Queen's University. This storyboard aims to visualize potential problems and pain points when experiencing this user scenario.

Storyboard Text

  • 2:25pm
  • Oh yeah I'm starving I didn't eat lunch.
  • Wanna grab a coffee at CoGro before class?
  • 2:35 pm
  • This line is going to take forever!
  • 20 minutes later...
  • Do I want a latte or cappuccino?
  • One everything bagel with herb & garlic cream cheese please.
  • Common Ground is a great choice for a quick coffee or meal before, after, and in-between classes.
  • Thank you!
  • I wonder where we are going to sit?
  • As the two arrived, the line to order was extremely long. This is most likely because classes just ended. (7) The two girls are feeling frustrated. (9)
  • Looks like every spot is full!
  • Let's take a quick walk around.
  • Now it is the two girls' time to order. They are happy with the options CoGro provides.
  • 3:05 pm
  • We might as well head to class!
  • At least we will be early!
  • Five minutes after ordering their coffees and bagel, the food and beverage items are ready. The girls quickly realize there are few seats available. (9)
  • 3:00 pm
  • The girls decided to take a walk around to find any empty spaces.
  • 3:00 pm
  • Without any success, the two girls head to class. (8)
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