Okay, It's Amy Pen , 07386775320 and my address is 123 Gordon terrace
Again I'm very sorry this shouldn't take much longer, Can I please take your name, Contact number and Address?
Goodness sake! Okay
Thank you, So just to let you know that if you have arrived from an international airport you will need to declareall of the items in the case when it went missing and customs will have the right to check it when it arrives back in the UK
Okay, Thanks for your help
The information from this PIR will be sent to a site called WORLD TRACER. It will then be matched with any bags found and if a match is found it will be sent the the destination airport known as a rush bag and once cleared through customs will be sent to you
Kristy explains all of the information, reassures her and thanks her for her time