Aibileen is the "help" for the Leefolts. She takes care of Mae Mobley Leefolt who is only 2 years old. She is physically abused and neglected by her mother Elizabeth. AIbileen does all she can to make Mae Mobley feel loved and cared for.
Hilly, one of Skeeter's childhood friends, believes it is unsanitary for the maids and families to use the same bathroom so she bans the maids from using the bathrooms where they work.
When Skeeter was growing up, her family's "help" was Constantine. When she later disappears, it makes Skeeter feel empty because of how close they were. She later goes on to find out where Constantine is .