This is Surplus Anna, also known as Anna Covey. She lives in a world where children are not welcome. She lives in Grange Hall. All the children in Grange Hall are not welcome to the "Outside" or the real world.
This is how Anna feels and acts in Grange Hall. She always obeys rules to make sure she doesn't get punished, even though she doesn't like how Grange Hall is used for.
Has....has he come from another Surplus Hall?
No, not Small. Make the bed up in the Pending dormitory.
That is all Anna. You'll have it ready in an hour.
This is Mrs Pincent
This is how Anna feels and acts in the "Outside". Where she doesn't have to follow rules anymore and she can venture out and have a good life.
We're here, Anna Covey. Give me your hand.
"The whole world was suddenly available to her, right there in front of her, waiting to be felt, and heard and smelt." "She looked around wide eyed and she didn't dare open her mouth in case she screamed or cried or laughed, or even all three at once."