Hey Samantha, can I borrow your phone to call my mom?
Yeah, of course!
A few minutes later...
Here you go... WOAH!
You're kidding me! It's shattered!!
I know, and I'm so sorry!
Look I know it was an accident, and I don't want to argue. But I feel angry when my things are returned broken because I was nice enough to let you borrow it. I need you to, please, pay to have my phone fixed.
Of course! we can go right now and I'll have it fixed. Again I'm really sorry.