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  •  The bag tag number is ABZ3728 and I've seen it when I was checking in. 
  • Hello, I just flown with Ryanair and I don't have my bag!! Where is it?!! I'm very angry !
  • Ok, here I've got a Property Irregularity Report to fill in with your details. Could I know your bag tag number and also when have you last seen it?
  • Hello, how can I help you ?
  • I don't have anything with me, everything was in a bag. Even my laptop !
  • It was a quite small, yellow case with wheels and has a sticker on handle.
  • Right, Could you please describe your bag, has it got any unusual marks?
  • I am really sorry to hear that Sir. I'll try to help you as much as I can
  • I was travelling with only one!
  • My name is Harry Stewart. The address is Great Street DX23 6JL Manchaster, and the number is 0374627283 
  • I understand you, how many pieces of luggage got lost ?
  • Ok, now I am going to fill in the form with your details, may I have your full name, address and contact number?
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