Bug Process

Bug Process

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  • Let me check; Can I reproduce it? Is it on live?
  • I think I've found a bug
  • I'm not sure what's going on there but it does look odd
  • Let me check
  • It's definitely a bug
  • Can you reproduce it?
  • Hey, have you seen this?
  • Yep, there is it
  • I'd better raise a JIRA ticket
  • JIRA Environment: (e.g. test/live) Browser/device/OS etc Version Steps to reproduce Expected and actual result Impact Links to other tickets Logs screenshots etc
  • Right, better triage this and set the priority. I need to find the relevant people (dev, test, PO, BA, UX?)
  • Let's set the priority. Do we need to drop everything and start working on it? - Showstopper Do we need to fix this before we can release? - Blocker Can we release as is and fix in a follow up release ASAP? - Normal Does it need fixing but not immediately? - Change to improvement and prioritise with other work Can we live with it - Close the bug
  • Let's review the current test coverage first. It might not be worth it depending on the risk and severity. If we do decide to add a test, we should make sure it's at the right level
  • Should we create a failing test first?
  • I think I've got a fix
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