BTA Use Case 1
Storyboard Description
MGM Requesting an Architecture Review of an existing system underperforming
Storyboard Text
- I need architecture review of the network for the slot system at National Harbor, the business is saying its running slow
- Insert Screen Shot of Login Here
- Insert Video of filling out the form
- SHOW WORKFLOW SWIM LANE HERE
- show the approval process here
- We have received a request from MGM, we are reviewing the request now.
- BTA Value Meter
- I think I found the problem, we need to recommend some configuration changes to MGM
- Yup, those configuration changes fixed the problem
- Show the ServicNow ticket request completed here
- SHow that the CA ticket is resolved here
- IT Resolved that Slot issue we were having
- They sure did!
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